IREM Rule No.129: ENQUIRY-CUM-RESERVATION CLERK (ECRC) – IREM Vol-I, Chapter-I, Section-B, Sub-section-III: Recruitment and Training

(II) COMMERCIAL DEPARTMENT
(iii) ENQUIRY-CUM-RESERVATION CLERK (ECRC)

129. (1) The posts in the category of Enquiry-cum-Reservation Clerks (ECRC) in scale Rs.4500-7000 w.e.f. 01.01.1996 will be filled as under:-

(i) 25% by direct recruitment through Railway Recruitment Boards; and
(ii) 75% by promotion by selection from amongst Sr. Commercial Clerks and Sr. Ticket Collectors in the scale of pay Rs.4000-6000 (RSRP) and Commercial Clerks and Ticket Collectors in the scale of pay Rs.3200-4900 (RSRP) and Rs.3050-4590 (RSRP) respectively who are suitable for posting as ECRC involving direct contact with general public. Commercial Clerks and Ticket Collectors in grades Rs.3050-4590 and 3200-4900 respectively should have completed a minimum of three years service in the respective grade.

[Authority: Railway Board’s letter No.E(NG)I-92/PM3/5, dated 25.06.1998 (RBE No. 144/1998)]

(2) Qualification etc. for direct recruitment age as under:-

(i)  Educational: A University Degree or its equivalent.
(ii) Age:- Between 18 to 25 years.
(iii) Training & Stipend:- Three months on a stipend of Rs.1200 p.m.

(3) Channel of Promotion/ Higher grades:-

The following higher grades are available to this category of staff in the normal channel of promotion by non-selection or selection as the case may be:-

[Authority: No.E(NG)III-76/CD/40, dated 05.08.1976 and
No.E(NG)III-76/RR1/23, dated 02.07.1977]

ENQUIRY-CUM-RESERVATION CLERK GRADE-I (1400-2300)
RESERVATION SUPERVISOR GRADE-II (1600-2660)
RESERVATION SUPERVISOR GRADE-I (2000-3200)