THE RAILWAYS ACT, 1989 – Chapter VII – Section 44

44. Reliefs which the Tribunal may Grant

In the case of any complaint made under clause (b) or clause (c) of section 36, the Tribunal may;

(i) Fix such rate or charge as it considers reasonable from any date as it may deem proper, not being a date earlier to the date of the filing of the complaint;
(ii) Direct a refund of amount, if any, as being the excess of the rate or charge fixed by the Tribunal under clause (i).

Forward reference⇒Section 45